1. INTRODUCTION
TRAVELTINO 2009, S.L., owns the internet domain www.traveltino.com and is responsible for processing the personal data provided by users through this WEBSITE.
TRAVELTINO 2009, S.L. is part of the Viajes El Corte Inglés Group, and like all companies in this group, we are committed to ensuring that your personal information is protected and not misused.
In this document, we explain who the data controller is, the purpose for which your personal information will be processed, the legal basis for processing, how we collect it, why we collect it, how we use it, your rights, and the processes we have implemented to protect your privacy.
By providing us with your personal information and using our websites, we understand that you have read and understood the terms related to the protection of personal data set forth herein. In all companies of the El Corte Inglés Group we assume the responsibility of complying with current national and European data protection legislation, and we aim to process your data lawfully, fairly and transparently.
2. DATA CONTROLLER
This WEBSITE is the responsibility of TRAVELTINO 2009, S.L., with Tax Identification Number B-57604571, a company domiciled in Calle Subida de Mayorazgo, 24B • 38110 – Santa Cruz de Tenerife, registered in the Mercantile Registry of Santa Cruz de Tenerife under [volume, book, folio, page].
Data Protection Officer contact details: dpo@logitravelgroup.com
3. MOTIVATION
TRAVELTINO 2009, S.L. respects the privacy rights of its Users and recognizes the importance of protecting the personal data that TRAVELTINO 2009, S.L. collects about its Users.
The purpose of this document is to inform website Users about the processing of personal data carried out on this website.
4. HYPERLINKS
This WEBSITE may contain hyperlinks to other websites. The hyperlinks on this WEBSITE have generally been agreed upon with the owners of the linked websites. However, the owner of this WEBSITE is not responsible for the content, information, statements, opinions, or services provided to the general public on the linked website or the website from which the hyperlink to this WEBSITE originates. Furthermore, the owner is not responsible for the misuse or illegal, immoral, or disruptive activities carried out by users of the linked websites.
5. DATA COLLECTED
Generally, this WEBSITE is for informational purposes and collects User data in two ways:
- IP Address. An IP address is a code that identifies a User’s internet connection at a specific time. Only the User’s internet service provider can identify the subscriber assigned a particular IP address at a specific time.
Due to the nature of the server that supports this website, the User’s IP address is automatically recorded along with the date and time of access.
- Cookies and similar technologies. These are files that are downloaded to the User’s browser and can be read later by the entity. Cookies enable various functionalities, such as recognizing a User who has previously accessed the website and analyzing website usage to improve it.
However, it is not possible to ascertain the User’s identity with this data, unless the User provides additional information through other means and this information can be linked to their IP address or downloaded cookies.
For more information, please see the Cookies Policy.
- Data collected through Forms. If this WEBSITE contains forms for collecting personal data, each form will contain specific information regarding the processing of the data you provide through it.
6. PURPOSE OF PROCESSING
This data is used solely to manage the normal operation of the website and to perform statistical analyses of website usage.
7. RECIPIENTS OF THE INFORMATION
TRAVELTINO 2009, S.L. does not provide this information to any third party, unless required to do so by applicable law (for example, an official request in the context of a police investigation) or unless it is a supplier providing services to TRAVELTINO 2009, S.L. for the maintenance and management of this website.
8. LAWFUL PROCESSING
The processing of your IP address is technically necessary to enable you to connect to the website via the Internet.
You can also consent to the use of cookies when accessing the website.
Therefore, this processing is lawful.
9. DATA RETENTION PERIOD
IP addresses will be stored for 1 month.
Cookie information will be stored for a maximum of 2 years.
10. RIGHTS
Data protection regulations guarantee Users the following rights:
- Access: Allows the User to know what information is held, where it was obtained, to whom it has been disclosed, and for what purposes it has been processed.
- Rectification: Allows the User to correct any erroneous or outdated data.
- Erasure: Allows the User to have their data erased.
- Objection: Allows the User to object to the use of their data for a specific purpose.
- Restriction: Allows the User to restrict the processing of their data, while ensuring that it is retained for a future purpose.
- Portability: Allows the User to obtain a copy of their data in electronic format and, in certain circumstances, request that it be transferred to another service provider. This is only applicable to automated processing carried out with the User’s consent or for the performance of a contract.
- Withdrawal of consent: Allows the User to withdraw any consent they may have previously given for the processing of their data.
Users are informed that they may exercise the aforementioned rights, as well as revoke their consent for any processing for which they have previously given it, by mail to the address mentioned above or by email to contratacion@traveltino.com.
If Users require further information or believe their data protection rights have been violated, they may contact the Spanish Data Protection Agency (www.aepd.es).
10. COMPLAINTS AND CLAIMS MANAGEMENT
For complaints or claims, please contact the company or hotel within the group that provided you with services. These companies will manage your requests for quality assurance purposes and to comply with their legal or contractual obligations.
The processing of the data provided in your complaint or claim will be based on the necessity of performing the contract and fulfilling their legal obligations.
The processing of any health data is covered by Article 9.2.f) of the GDPR, as such processing is necessary for the establishment, exercise, or defense of legal claims or when courts are acting in the exercise of their judicial function. Your complaint data will be kept by these companies for up to one year from the resolution of the matter and, in any case, for the legally required periods and for the time necessary to address any potential liabilities arising from the processing. To exercise your rights, you must send your request to the address of the company or hotel of the group that has provided you with services or, where applicable, to the address contratacion@traveltino.com, as indicated in the section on the rights of interested parties in this Privacy Policy.